Welcome to StudyLink Tours

 

We’re proud to be an approved SUPC supplier to Lot 3 of the Travel and Student travel framework. 

We’re the UK’s leading worldwide group travel experts for the higher education sector. We’re committed to simplifying educational trips for lecturers, travel bookers and procurement departments in universities through our knowledge, expertise and high levels of personal service.  We deliver lasting positive development opportunities to students that enhance their learning outcomes and give them competitive advantage as they enter the world of work.

 

Our approach is to develop and manage a successful group travel management partnership, flexible enough to support the needs of your travellers worldwide, whilst supporting your internationalisation and employability strategy. 

 

Delivering finanical benefits

Providing our university partners with tailored, money-saving initiatives is of the utmost importance to us. Our effective account management service support you in generating cost savings through: 

  • Consolidation of passenger numbers
  • Greater utilisation of preferential travel rates from our travel partners
  • Reduction in cancellation charges by taking advantage of our flexible booking conditions 

Our work with Coventry University

Coventry University topped the Higher Education Statistics Agency’s international mobility ranking providing a total of 3,482 international student experiences in 2016/17.  StudyLink have worked alongside Coventry University to grow their student group travel. 

Service level agreements

We deliver a consistent approach to the management of your student group travel, measured through an approved service level agreement, which include aspects such as: 

  • Pre-travel support
  • On tour support including out of office hours support
  • Payment & cancellations 
  • Customer feedback & complaint resolution 
  • Account management 

Our award-winning team

 

We’re proud to have an award-winning team of Account Managers and Account Executives managing a tour from start to finish. 

 

'Best Contribution to Improving Value for Money and the Student Experience' Winner at the Nottingham Trent Supplier Forum 2018

 

In the Nottingham Trent Supplier Forum 2018, we were delighted to win the award for “Best contribution to improving value for money and the student experience”.

Lewis Simpson BA (Hons) CMI at Nottingham Trent University commented:

"StudyLink Tours, providing services for Student Group Travel, have been successful in achieving this award for offering various areas that have contributed towards value for money and the student experience; cost savings initiatives, the My Tour Manager tool, and a 3 quote process. This includes contracted rates for travel at below advertised rates, as well as using their expertise to provide various date and travel options for trips to ensure the University gets value for money.”

 

 

'Best Customer Service' Finalist at the British Youth Travel Awards 2018

 

The British Youth Travel Awards celebrate excellence in the UK student and educational travel sector.

The 'Best Customer Service' award recognizes organisations that demonstrate excellence in customer service; exceeding customer expectations, and encouraging repeat business.

We're delighted to be shortlisted in the 'Best Customer Service' category for the 2018 British Youth and Travel Awards. 

Risk management approach

 

We offer a thorough approach to risk management to help you protect your travellers, manage your duty of care and reputational risk. This expertise comes from arranging group travel in the educational sector for over 50 years. We offer:

  • Audited travel components including transport, accommodation and visits
  • StudyLink’s travel tracking system
  • 24/7 on-call service for help and assistance
  • Destination advice before you travel and whilst you’re away
  • Detailed emergency procedure should the unforeseen happen
  • Group leader preview visits

Your dedicated Group Travel Account Manager

Your dedicated Account Manager is Stuart Robinson. Along with our award-winning account executive team, he will provide you a complete solution for your group travel requirements. 

Whether you’re looking for a travel package or a comprehensive curriculum-linked itinerary, your Account Manager and internal Account Executive will work with you to pull together exactly what you need.

 

Corporate social responsibility

 

At StudyLink we recognise the social and environmental impact arising from increased travel we’re committed to our environmental policy and strong ethical practice.

We’ll also provide you with carbon consumption data for the transport you use through our carbon reporting service. 

Learn more about our corporate social responsbility here