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Cookies or other tracking technologies 

In order to improve our services, provide you with more relevant content and analyse how visitors use our website, we may use cookies. Please be aware that in most cases we will not be able to identify you from the information we collect using these technologies except where outlined below: 

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise the device you are using and provide you with a better website experience.

For example, we use software to monitor customer traffic patterns and website usage to help us develop the design and layout of the website in order to enhance the experience of the visitors to our website. This software does not enable us to collect any personal data, however it does recognise your IP address. 

We use cookies to respect your communication preferences, for example, when you decline to use our live chat function on our website, we record this request to respect your preferences. 

In order to understand how our customers interact with the emails, surveys and content that we send, we use third parties who use cookies for tracking and contact identification purposes in order to capture data such as the detail of visits to tracked website pages. 

We use cookies to establish your identity and maintain that identity during your session and on subsequent sessions for example when you use the My Tour Manager self-service portal to access and manage aspects of your trip. 

You can delete cookies if you wish; while certain cookies are necessary for viewing and navigating on our website, most of the features will still be accessible without cookies. 

How to manage or opt out of cookies

If you'd prefer to restrict, block or delete cookies from this website you can use your browser to do this. Visit to view full details of how to manage cookies on different types of web browser. 

How do I change my cookie settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers visit the browser developer's website.

We are planning to enhance our cookie tool to allow users to more easily change cookie settings after their initial choice.